HayTaxi recognizes that your trust in us is essential for a successful relationship. Protecting your privacy is a responsibility we take very seriously. This Privacy Policy explains how HayTaxi collects, uses, and safeguards the personal information you provide to us via our website, email, phone, or other interactions.

What Information Do We Collect?

HayTaxi collects and processes personal data that customers provide during inquiries, bookings, or other interactions. This includes:

Information shared through our website, such as your name, email address, phone number, and travel details.

Information gathered via cookies about how customers use our website.

Details provided during communication via email or phone.

How Do We Protect Your Information?

By using the HayTaxi website, products, or services, you agree to this Privacy Policy in accordance with Point 1, Paragraph 1, Article 8 of The Act on the Protection of Privacy as regards the Processing of Personal Data, No. 77/2000 (hereinafter referred to as the “Act”). Terms in this Privacy Policy have the same meaning as defined in the Act. You, therefore, consent to HayTaxi processing your personal data in accordance with this Privacy Policy or as permitted by law.

We take appropriate technical and organizational measures to ensure that personal data is processed securely and responsibly.

Do We Use Cookies?

HayTaxi collects and processes personal data about how customers interact with our website, including through the use of cookies. Cookies help us:

Improve website functionality and user experience.

Collect analytical data for website optimization.

Customers can manage or disable cookies through their browser settings. Please note that disabling cookies may limit some website features.

What Do We Use Your Information For?

The personal data we collect is used for the following purposes:

To process inquiries, bookings, and other services.

For accounting, record-keeping, and auditing purposes.

To improve customer service and tailor your experience.

For quality control, marketing, and customer loyalty programs.

To comply with legal requirements, such as immigration or customs enforcement.

Do We Disclose Any Information to Outside Parties?

HayTaxi may share personal data under the following circumstances:

Service Providers: With trusted third parties, such as drivers or fleet operators, to fulfill services you have booked.

Legal Obligations: When required by Icelandic law.

Marketing: With your consent, we may use your information for marketing or promotional purposes.

HayTaxi does not sell or rent personal data to third parties.

Marketing

HayTaxi may send marketing materials to customers who have agreed to this Privacy Policy, even if they have registered with opt-out services elsewhere. However, customers may opt out of receiving marketing communications at any time.

Additionally, HayTaxi may contact customers directly regarding specific transactions, even if they have opted out of marketing communications.

Our Distribution Partners and Suppliers

Occasionally, HayTaxi may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. HayTaxi has no responsibility or liability for the content or activities of these linked sites.

HayTaxi may allow its partners to process personal data for operational purposes, but only on reasonable or legal grounds. Personal data will always be handled in compliance with Icelandic law.

Your Consent

By using our services, you consent to this Privacy Policy. Customers have the right to request the rectification, erasure, or correction of incorrect, misleading, or incomplete personal data.

Customers may also request the deletion of personal data if there is no reasonable basis for retaining it. However, HayTaxi may retain data where required by law.

HayTaxi ensures that all data processing is conducted fairly, responsibly, and in accordance with good practices for personal data management.

Changes to Our Privacy Policy

HayTaxi reserves the right to change this Privacy Policy at any time. As we continue to evolve and introduce new products or services, this Privacy Policy may be reviewed and updated periodically.

If we decide to change our Privacy Policy, we will post the updated version on this page. We encourage customers to review this page regularly to stay informed.